Contact us
Most questions are answered below. If yours isn't, email us and a person will get back to you.
Common questions
PassGoat Study
How do I sign in?
Go to study.passgoat.com and sign in with the email you registered. If you forgot your password, use the reset link on the sign-in page.
My study progress is missing
Progress is saved to your account and syncs across devices, so make sure you are signed in with the same email you used before. If you studied before November 2026, open each exam once on the device you used then and its progress is uploaded automatically. Still missing? Email us.
How do I cancel my subscription?
In PassGoat Study, go to Settings → Manage subscription. You keep access until the end of the period you have paid for and won't be charged again.
How do I delete my account?
Email us from the address linked to your account and we'll delete it, together with your study progress and subscription status, within 30 days.
Content and refunds
I found an error in a question
Tell us the exam, the question number and what you think is wrong. We check every report against the official documentation and correct the bank.
Is PassGoat affiliated with AWS, Microsoft or other vendors?
No. PassGoat is an independent study resource and is not affiliated with, endorsed or sponsored by any certification body. See our Legal Notice.
Can I get a refund?
7-day refund on your first purchase if you have checked fewer than 150 answers. If you were charged twice or something doesn't work, we'll put it right. Full details are in Cancellation and refunds.
Still need help?
Include the email you used to buy or sign up, and your order reference if you have it.
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